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Return Policy


Thank you for your purchase! You made our day — we hope we made yours.
However, if you are not completely satisfied with your purchase for any reason, please see below for more information on our return policy.

RETURNS
All returned items must be in “same” condition as originally received from the sender. It is your responsibility to package the return shipment accordingly to avoid any further damage, as well as provide images of the issue(s) and send them via email to [email protected]. All returns must be postmarked within three days of the purchase date.

RETURN PROCESS
To return an item, place the item securely in its original packaging, including any additional padding at your expense, and mail your return to the following address:

Kaseleno Creative
16 Washington St
PO 1254

Norwalk, CT 06854

REFUNDS
After receiving your return and inspecting the condition of your item, we will process half of your return. Please allow at least seven days from the receipt of your item to process your return.

EXCEPTIONS
For defective or damaged products, via any shipping carrier, please contact us at the contact details below to arrange an exchange.      

QUESTIONS
If you have any questions concerning our return policy, please contact: [email protected]

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